INSTITUTE

Situation Analysis Module

  • KCRI™
  • KCMI™
  • ICI™
  • KPRI™
  • KPRP™
  • RTRT
  • GRI

KCRI™ (KorCom Corporate Reputation Index)

Together with Ewha Women's University Professor Cha Hee-won, Korcom Porter Novelli developed the KorCom Corporate Reputation Index (KCRI) reflecting characteristics of Korean society and validated the scales through four-step processes and surveyed 300 listed Korean companies. The KCRI development team evaluated the reputation of the companies, after diagnosis, developed mid-to-long term PR strategy and programs, and presented suggestive solutions.

The strength of KorCom Porter Novelli's reputational management services is the one-stop service from specialty consulting to execution. This is obtained as the Institute of Communication and Strategy deducts direction from the company's reputational management measurement and the Integrated Marketing Communications(IMC) team develops as well as executes programs reflecting the strategic direction uncovered from Institute's measurement.

KCMI™ (KorCom Corporate Management Index)

As the demand for corporate issue management has largely increased, KorCom Porter Novelli developed the KorCom Crisis Management Index (KCMI) with Professor Kim Young-wook of Ehwa Women's University. Using the KCMI, KorCom Porter Novelli was able to diagnose actual conditions of issue management for many companies such as KTX, Woogjin Coway, Samsung Tesco, Community Chest of Korea, Hankook Tire and Korea Expressway. Based on results from the research, an 'Issue Management Manual' was developed to assist the company overcome and manage crisis effectively. In addition, media training is offered to company executives to help manage the media during a crisis state.

ICI™ (International Communication Index)

Utilizing the International Communication Index (ICI) developed by Sogang University Professor Shin Ho-chang, KorCom Porter Novelli offers services to diagnose internal communication in contrast to top 100 domestic companies. For Internal communication consulting, we diagnose the efficiency of various communication activities focusing within the company's internal structure, assess seriousness of pending issues being discussed internally and identify resolutions to solve the issues at hand. Lastly, KorCom Porter Novelli offers an ideal direction and communication strategy for the company. Some of our main clients are Kyobo Life and Samsung Tesco.

KPRI™ (KorCom President Reputation Index)

Along with a research team affiliated with Sogang University Professor Shin Ho-chang, KorCom Porter Novelli co-developed a President Reputational Index (KPRI) and has provided PI consulting to various core business and political figures. We offer consulting to establish an ideal image (reputation) of a business or political figure as well as strategic consulting for image recovery after an occurrence of a negative issue. In addition, we offer short term programs that can be implemented immediately as well as mid-to-long term programs for establishment of ideal reputation and identity.

KPRP™ (KorCom Publicity Value Rating Program)

Together with Ewha Women's University Professor Cha Hee-won, Korcom Porter Novelli developed the KorCom Corporate Reputation Index (KCRI) reflecting characteristics of Korean society and validated the scales through four-step processes and surveyed 300 listed Korean companies. The KCRI development team evaluated the reputation of the companies, after diagnosis, developed mid-to-long term PR strategy and programs, and presented suggestive solutions.

RTRT™ (Real-Time Reputation Trend)

RTRT(Real-Time Reputation Trend™)RTRT(Real-Time Reputation Trend™) is a reputation diagnosis service, which utilizes the text mining method of a mass data to categorize and analyze corporate reputation by various elements. The concept of ‘Real-Time Reputation’ from Porter Novelli Headquarter called ‘Porter Novelli Radar’, has been applied in designing RTRT™ as the ‘Porter Novelli Radar’ has proven its effectiveness by been adopted by major companies such as Google, Apple, Yahoo and etc. RTRT™ service allows a real time analysis of a company's reputation as well as reputations of individuals as well as brands, and through real time online monitoring, RTRT™ also provides online strategic consulting for risk management.

With the help of RTRT™ service, it is now possible to compare and analyze how much of a company’s offline reputation is implemented on Twitter and other online platforms. Monitoring through RTRT™ will show how a company’s reputation is being discussed, hence making it possible to analyze results and establish a systematic counterstrategy. Through this, companies and public organizations can receive more thorough reputation management services.

GRI (Green Reputation Index)

KorCom Porter Novelli, in cooperation with Chosun Biz, developed Green Reputation Index (GRI) which measures a company’s green management activity. ‘Green Reputation’ refers to a company’s internal and external stakeholders’ awareness of overall green management and ‘Green Management’ refers to eco-friendly concept implemented business activities, which includes company’s vision, philosophy, as well as production and sales of product and services.

Using the GRI, KorCom Porter Novelli conducts multilateral and overall diagnosis in the various fields, such as philosophy, system, result, communication and etc. It also offers adequate communication solution and practice method along with professional eco-friendly reputation management consultation.

KorCom Green Reputation Index

KorCom GRI Consulting Process